About Casey P.

President & Founder of Gophermods since 2010, I've dedicated myself to providing exceptional service in the consumer electronics sector. From our origins at the University of Minnesota, we've evolved into a key player in ecommerce, specializing in the buyback and selling of premium devices. Annually, we service more than 50,000 gadgets, supporting businesses, educational institutions, and mobile technology deployments.

Understanding the ‘Important Message’ or ‘Unknown Part’ warning on your iPhone

Whether you've just purchased a sleek iPhone from Gophermods or had your existing one repaired, you may suddenly encounter an "Important Message" or "Unknown Part" warning from Apple, indicating an issue with your battery, display, camera, or other components. Additionally, you may have noticed the "Unknown Part" label under the "Parts and Service History" section in Settings. Here's what those messages mean and why you shouldn't worry! These alerts surface when a repair has been done on your iPhone, giving you insights on replaced components like batteries, screens, or cameras. Though only an Apple Genius Bar or Apple Authorized Service [...]

By |2023-09-16T17:28:27-05:00April 27th, 2023|

When Your iPhone Just Won’t Cooperate: Solutions For Frozen or Unresponsive Screens

Hey there, iPhone loyalist! We know how much you value your device. After all, it's more than just a phone. It's your personal assistant, your memory keeper, and your gateway to the world. But what happens when your iPhone refuses to turn on or is frozen?  No worries – we've got your back. Here's a comprehensive guide on how to troubleshoot these common issues. Black Screen or Frozen iPhone: Here's Your Game Plan Whether you have the latest iPhone or an earlier model, there are specific steps to revive it. iPhone 8 and Later, Including iPhone SE (2nd and 3rd [...]

By |2023-06-07T16:57:39-05:00April 20th, 2023|

Solutions for Slow or Non-existent Charging on Your iPhone, iPad or iPod

We understand the inconvenience, and we're here to guide you through the necessary steps to get your device back on track! Connecting Your Device to Power The first step in troubleshooting is connecting your device to power. Follow these steps: Use the USB cable that comes with your device. Plug into one of these power sources: Wall power outlet: Use a USB power adapter and plug the adapter into the wall. Computer: Connect your charging cable to a USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Remember not to use the USB ports [...]

By |2023-06-08T08:35:36-05:00April 12th, 2023|

What’s in a Number? The Essential Guide to IMEI

The IMEI or International Mobile Equipment Identity serves as your phone's unique identifier, functioning similarly to a fingerprint. It's a 15-digit number that allows your device to be tracked if stolen or compromised. Mobile carriers and manufacturers share these numbers to establish a digital identity for your device. Unlike the device's serial number, which manufacturers use internally, the IMEI number enjoys standardization and shared use across the mobile industry. You may want to know how to check if phone is carrier locked and you would need to know the IMEI to be able do that. Locating Your IMEI Number Finding [...]

By |2023-06-25T13:04:47-05:00April 5th, 2023|

A Comprehensive Comparison of the Top 3 Refurbished Electronics Marketplaces

Comparing Top Refurbished Electronics Marketplaces In our fast-paced world, we depend on gadgets like smartphones, tablets, and laptops to keep up with our daily lives. The refurbished market, including Apple Certified Refurbished products, is growing rapidly, thanks to the increasing number of consumers who are willing to purchase refurbished electronics. But producing and disposing of these devices can harm the environment. That's where refurbished products come in, helping us reduce our carbon footprint. As smart, eco-friendly shoppers, we can make a difference by choosing refurbished devices. In this article, we'll compare three popular refurbished electronics marketplaces - Backmarket, eBay Certified [...]

By |2023-07-10T14:22:03-05:00March 19th, 2023|

Is Your Smartphone Carrier Unlocked? Here’s How to Check

Guide to Carrier-Unlocked Smartphones If you're considering purchasing a smartphone, it's essential to understand the difference between locked and unlocked phones to find one that best suits your needs and budget. A locked phone is a smartphone bound to a specific carrier, meaning you cannot use it with another cellular network. In contrast, an unlocked phone is not tied to a specific carrier, allowing you to use it with any compatible carrier of your choice. To determine if your phone is carrier-locked or carrier-unlocked, it's helpful to understand the difference between factory unlocked and carrier unlocked phones. Factory Unlocked vs. [...]

By |2023-06-24T16:58:38-05:00March 14th, 2023|

Navigating Apple’s iPhone Repair Service: A Comprehensive Guide

Understanding the Apple iPhone Repair Process and Your Options Fixing your iPhone at the Apple store can feel confusing, but we're here to help make it easy! In this guide, we'll talk about the different ways to get your iPhone fixed. We'll also explain how long repairs might take and what you should think about when choosing the best option for you. By the end of this guide, you'll know how to make a smart choice for getting your iPhone back in great shape, so you can keep using it without any worries. What iPhone repairs does Apple offer at [...]

By |2023-09-16T16:50:12-05:00March 7th, 2023|

Expert Tech Repair: Trust Gophermods for Exceptional Service

Reliable Repairs, Exceptional Experience Why Gophermods Stands Out Boasting 2,000+ five-star reviews and 14 years of experience, our dedication to exceptional service has solidified our reputation in the tech repair industry. Gophermods outshines large retailers, franchise shops and manufacturers for repairs with convenient locations, swift service, and approachable, knowledgeable staff. Transparent Pricing Policy Gophermods practices open and honest pricing with a price-matching guarantee. If you find another established brick-and-mortar shop within 5 miles of our location, present their posted price on their website, and we'll match it. We're here to answer any inquiries, from identifying the issue to post-repair support. [...]

By |2023-03-19T15:22:06-05:00February 28th, 2023|

Maximize Repair Success: Essential Tips Before You Visit

Must-Know Repair Prep Tips The inevitable has occurred – your precious iPhone, Galaxy S22, iPad Pro, or another device has suffered a mishap. You need to get it repaired, and you've wisely chosen Gophermods (thank you!). To ensure a swift and efficient visit, follow these straightforward tips. Accurately Identify Your Device Seems silly, but I promise you, this is the number one pain point for most customers. You've called and got a quote. Great! You were told parts were in-stock and you are on your way in to have your iPhone repaired in the next hour. You get in the [...]

By |2023-03-19T15:21:47-05:00February 21st, 2023|

iPhone Battery Health: What You Need to Know

Introduction An iPhone is only as useful as its battery life.  From the very first iPhone, users have been swapping tips on how to optimize iPhone battery life and battery lifespan over time to get more performance from every charge. We've learned a lot about phone batteries from working together to make iPhones last longer, but eventually, it's important to know when to have your iPhone battery replaced. If you need troubleshooting because your iPhone is slow or not charging at all read our article for those solutions first. That's why Apple introduced the iPhone Battery Health feature that has [...]

By |2023-06-25T12:51:22-05:00February 14th, 2023|

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