Announcement

It is with a mix of gratitude and sadness that we share an important update with you. After over a decade of serving the Apple Valley community, we have made the difficult decision to close our Apple Valley store, located at 7700 147th Street West, effective Friday, January 26th, 2024.

Since we first opened our doors in November 2013, your support and loyalty have played an essential role. Thanks to our valued customers, Gophermods has grown from its humble beginnings in a college dorm room to become a trusted name in Minneapolis for mobile technology repairs and support, all while maintaining our proud Gopher-made heritage.

The decision to close this location was not made lightly. While our Apple Valley store remains profitable and has been a successful part of our company, we are at a stage where our focus is shifting towards investing our most important resources—our people and time—into scaling and growing other segments of our business.

We want to assure you that no layoffs will occur as a result of this decision. Our dedicated and talented staff from the Apple Valley store will be relocating to our Eagan location, starting Monday, January 29th. If you have enjoyed the service and relationships built with our team, you’ll be pleased to know that they will continue to be available to assist you at the Eagan store.

For any devices currently at our Apple Valley location, we will ensure a smooth transition. If these devices are not picked up by Friday, January 26th, they will be safely transferred to our Eagan store. Furthermore, all warranties and GopherCare protection plans will remain in full effect and can be redeemed at our Eagan, or Minneapolis stores.

We understand that you may have questions or concerns regarding this transition. Please feel free to reach out to us at [email protected]. Our team is ready to assist with any inquiries you may have.

We want to reiterate our appreciation for your support over the years. It has been wonderful to be part of the Apple Valley community.

Thank You,
Gophermods

FAQ Questions

Why is the Apple Valley store closing?

Our decision to close the Apple Valley store comes as we shift our focus to growing other parts of our business. This strategic move allows us to enhance our services and offerings at our other locations.

When is the last day the Apple Valley store will be open?

The Apple Valley store will be open until 5PM Friday, January 26th, 2024. Be sure to visit us before this date for any service needs or to pick up your device.

What will happen to my device if it’s still at the Apple Valley store after closure?

Any devices not picked up by the closure date will be securely transferred to our Eagan store.

Where can I pick up my device if I can’t make it before the store closes?

You can pick up your device at our Eagan store, located at 3250 Denmark Ave, Eagan, MN 55123, after the closure date.

Will the warranties and GopherCare protection plans still be valid?

Absolutely. All warranties and GopherCare protection plans will continue to be honored at our Eagan, and Minneapolis stores.

Will the same services be available at the Eagan store?

The Eagan store will offer the same high-quality services and support as our Apple Valley location.

What will happen to the staff from the Apple Valley store?

Our Apple Valley staff will be relocating to the Eagan store, so you’ll continue to see familiar faces and receive expert service.

How can I contact Gophermods for further questions or concerns?

You can reach out to us at [email protected] or call our customer service for any additional information or assistance.

Will there be any special procedures for picking up devices from the Eagan store?

No special procedures are required. Just visit our Eagan store, and our staff will assist you in retrieving your device.

Is Gophermods closing permanently, are all stores closing?

No, Gophermods is not closing permanently. Only our Apple Valley store is merging into the Eagan store. Our other locations in Eagan and Minneapolis remain open and ready to serve you.

“Are you guys just closing to avoid fixing my device? I need it back!”

We understand your concerns, but rest assured, this closure is part of a strategic business decision and not an attempt to avoid repairs. We value our reputation, built on trust and quality service since 2011, with over 600 5-star Google Reviews. Your device is safely waiting for you at our Apple Valley store until the closure date, after which it will be at our Eagan store. If you have any doubts, our Regional Managers are always available to discuss this with you and ensure your peace of mind.

 “I heard you’re closing because you’re bankrupt! Is my device lost forever now?”

Not at all! We currently employ 41 people and are actively hiring for other parts of our business. We’ve been a proud part of the Apple Valley community since 2011 and have maintained a strong and healthy business. Your device is safe and secure with us, and you can pick it up at the Apple Valley store until the closure date or at our Eagan store afterward.