Announcement

We share this news with heavy hearts. After serving the Woodbury community for over a decade, we’ve made the difficult decision to close our store. Our last day of operation at this location is Friday, May 17th, at 5 PM.

For eleven years, we’ve proudly served Woodbury, building lasting relationships with our valued customers. Your support has been instrumental in our journey. While we’re saddened to leave this location, we are excited to continue serving you at our Eagan store.

Unfortunately, we were unable to reach a mutually agreeable lease agreement with our landlord for the Woodbury location. Their proposed terms did not align with our business needs, especially after ten successful years at this location.

We are committed to a seamless transition for all devices currently at our Woodbury store. Please pick up your device by Friday, May 17th, at 5 PM. Starting Monday, May 20th, at 9 AM CST, all devices will be available for pickup at our Eagan store. Rest assured, all warranties and GopherCare protection plans will remain valid and can be redeemed at our Eagan or Minneapolis stores.

We understand you may have questions about this transition. Our team is ready to address any concerns. Please reach out to us at [email protected].

We deeply appreciate your support over the years. It’s been a privilege to be part of the Woodbury community.

Thank you,

Gophermods

FAQ Questions

Why is the Woodbury store closing?

Our decision to close the Woodbury store comes as we shift our focus to growing other parts of our business. This strategic move allows us to enhance our services and offerings at our other locations.

When is the last day the Woodbury store will be open?

The Woodbury store will be open until 5PM Friday, May 17th. Be sure to visit us before this date for any service needs or to pick up your device.

What will happen to my device if it’s still at the Woodbury store after closure?

Any devices not picked up by the closure date will be securely transferred to our Eagan store.

Where can I pick up my device if I can’t make it before the store closes?

You can pick up your device at our Eagan store, located at 3250 Denmark Ave, Eagan, MN 55123, after the closure date.

Will the warranties and GopherCare protection plans still be valid?

Absolutely. All warranties and GopherCare protection plans will continue to be honored at our Eagan, and Minneapolis stores.

Will the same services be available at the Eagan store?

The Eagan store will offer the same high-quality services and support as our Woodbury location.

What will happen to the staff from the Woodbury store?

Dan and Sam will be going to Eagan. Claire will be going to our Minneapolis store, and Emma will be promoted to project manager. There are zero layoffs with this closure.

How can I contact Gophermods for further questions or concerns?

You can reach out to us at [email protected] or call our customer service for any additional information or assistance.

Will there be any special procedures for picking up devices from the Eagan store?

No special procedures are required. Just visit our Eagan store, and our staff will assist you in retrieving your device.

Is Gophermods closing permanently, are all stores closing?

No, Gophermods is not closing permanently. Only our Woodbury store is merging into the Eagan / Minneapolis stores. Our other locations in Eagan and Minneapolis remain open and ready to serve you.

“Are you guys just closing to avoid fixing my device? I need it back!”

We understand your concerns, but rest assured, this closure is part of a strategic business decision and not an attempt to avoid repairs. We value our reputation, built on trust and quality service since 2011, with over 600 5-star Google Reviews. Your device is safely waiting for you at our Woodbury store until the closure date, after which it will be at our Eagan store. If you have any doubts, our managers are always available to discuss this with you and ensure your peace of mind.

 “I heard you’re closing because you’re bankrupt! Is my device lost forever now?”

Not at all! We currently employ 45 people and are actively hiring for other parts of our business. We’ve been a proud part of the Woodbury community since 2011 and have maintained a strong and healthy business. Your device is safe and secure with us, and you can pick it up at the Woodbury store until the closure date or at our Eagan store afterward.